TODAYcompliant Privacy Policy

Privacy Policy

Last Updated: July 18, 2026

1. Introduction

TODAYcompliant (“TODAYcompliant,” “we,” “us,” or “our”) operates todaycompliant.com (the “Platform”), a marketplace connecting property owners and managers (“Clients”) with verified independent contractors (“Contractors”) across residential, commercial, and industrial project types. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Platform.

By accessing or using TODAYcompliant, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.

2. Information We Collect

Information You Provide Directly

  • Account information: name, email address, phone number, password
  • Profile information: company name, business address, trade or service categories, project type classifications (residential, commercial, industrial; union or non-union)
  • Client project information: project descriptions, location, budget, timeline, and related details submitted when posting a project
  • Contractor compliance documentation: trade licenses, certifications, and proof of insurance (e.g., general liability, workers’ compensation) submitted for verification
  • Bids and proposals submitted by Contractors in response to posted projects
  • Payment information: processed via Stripe, our third-party payment processor; we do not store full payment card numbers
  • Reviews and ratings submitted by Clients about Contractors
  • Communications sent through the Platform or to our support team

Information Collected Automatically

  • Device and browser information (browser type, operating system, IP address)
  • Usage data (pages visited, features used, time on Platform)
  • Cookies and similar tracking technologies (see Section 8)

 

Information from Third Parties

  • Verification-related information used to confirm Contractor licensing, certification, and insurance status
  • Publicly available Google reviews displayed alongside a Contractor’s profile, where available
 

3. How We Use Your Information

We use the information we collect to:

  • Create, maintain, and secure Client and Contractor accounts
  • Match Clients with verified Contractors and display Contractor profiles in the directory
  • Facilitate communication between Clients and Contractors
  • Process the $100 temporary card hold placed on Clients at the time of project posting, and process Contractor subscription billing ($47/month) and any optional Sponsored Post upgrades
  • Verify Contractor licensing, certification, and insurance documentation, and monitor expiration dates, including issuing 60-, 30-, and 10-day expiration alerts
  • Apply Hold Status (removal of profile visibility and bidding ability) in the event of a compliance lapse or billing lapse, and notify Clients with existing bids or active projects when a linked Contractor’s status changes
  • Display and maintain the internal review/rating system and the separately displayed Google review aggregation on Contractor profiles
  • Operate, maintain, and improve the Platform, including fraud prevention and spam reduction
  • Communicate with you about your account, transactions, and compliance status
  • Comply with legal obligations and enforce our Terms of Service.
 

4. We Do Not Sell Your Information

TODAYcompliant does not sell, rent, or trade your personal information, project details, or contact data to third parties for marketing or resale purposes. We do not generate revenue by selling leads to outside companies or competing contractors.

5. How We Share Your Information

We share information only as follows:

  • With other users, as needed for the Platform to function. A Client’s project details may be visible to Contractors submitting bids; a Contractor’s profile, compliance status, and reviews are visible to Clients browsing the directory.

  • With service providers who perform functions on our behalf, including:

    • Stripe, for payment processing and card hold management
    • Google Maps API, for location-based features
    • Other proprietary Hosting and infrastructure providers

    These providers are limited to using your data only to perform their specific function and may not use it for their own marketing or resale purposes.

  • For legal reasons, if required by law, subpoena, legal process, or to protect the rights, property, or safety of TODAYcompliant, our users, or the public

  • In connection with a business transaction, such as a merger, acquisition, or sale of assets

  • With your consent, for any other disclosed purpose

6. Marketplace Role and Data Disclaimer

TODAYcompliant is a marketplace platform only. We are not a party to, and do not participate in, any agreement, hiring decision, or work performed between a Client and a Contractor. Information shared between Clients and Contractors through the Platform (such as project details, bids, and communications) is shared at the users’ own discretion, and TODAYcompliant is not responsible for how a Client or Contractor independently uses information obtained through the Platform outside of it.

7. Data Retention

We retain personal information for as long as an account is active or as needed to provide Platform services. Compliance documentation (licenses, insurance certificates) and billing records may be retained after account closure as needed to satisfy legal, regulatory, tax, or dispute-resolution requirements.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember preferences, analyze usage, and improve performance. You may control cookie settings through your browser; disabling cookies may affect certain Platform features.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including compliance documentation submitted through CollabPortals and payment information processed through Stripe. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal, contractual, or compliance-related retention requirements
  • Opt out of non-essential communications
  • Withdraw consent where processing is based on consent

 

To exercise these rights, contact us at support@todaycompliant.com

11. Contractor Profile Visibility and Hold Status

As described in our Terms of Service, a Contractor’s profile visibility is tied to their compliance and billing status. While in Hold Status (triggered by an expired license/insurance document or a lapsed subscription payment), a Contractor’s profile, including any associated reviews, is not visible to Clients browsing the Platform. Underlying account data is retained, not deleted, during Hold Status, and visibility is restored once the Contractor’s status is brought current.

12. Reviews Disclosure

TODAYcompliant displays two separate categories of feedback on Contractor profiles: (1) internal reviews submitted by Clients directly on the Platform, and (2) publicly available Google reviews, where they exist. These are displayed separately, not combined into a blended score. Review data displayed on the Platform is for use within todaycompliant.com only and is not exported to or shared with third parties beyond what is already publicly visible via Google.

13. Third-Party Links and Services

The Platform may link to or integrate with third-party services (e.g., Stripe, Google Maps, Google Reviews). We are not responsible for the privacy practices of these third parties and encourage you to review their respective privacy policies.

14. Children’s Privacy

TODAYcompliant is not intended for use by individuals under 18. We do not knowingly collect personal information from minors and will delete any such information if we become aware of it.

15. International Users

If you access the Platform from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ.

16. Future Services

TODAYcompliant may in the future offer additional, optional services to Contractors (such as digital reputation management or social media services) through a separate division. Should these services launch, any additional data collection or use specific to those services will be disclosed at that time, either through an update to this Privacy Policy or a separate service-specific agreement.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Platform after changes take effect constitutes acceptance of the revised policy.

18. Contact Us

support@todaycompliant.com